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Help and advice

Access a range of advice and support, including money advice and guidance on social security payments and grants that may be available to you.

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Advice helpline Financial support Other advice and support Get emergency food

Woking Foodbank and our support services are here to help, acting with respect and without judgement.

The food bank can be a gateway to other advice and support. As part of our aim to help, we can offer a package of support including signposting and referral to other projects or organisations, and advice with money matters.

Most of our centres have a café style environment where you can have a confidential and comfortable chat with us.
 

Advice helpline

If you’re worried about money and struggling to afford the essentials, you can contact a free helpline for personalised support.

Find out more

Financial support

Find out which social security payments and financial support you may be eligible for.

Benefits calculator

Social security provides financial support to certain people on low incomes, or to meet specific needs. Find out which social security payments you may be eligible for.

Energy bill support

If you need support with your gas and electricity bills, find out who to contact for help.

Grants search

A grant is financial assistance given by a charitable organisation. Find out which welfare grants may be available to you by using the grants search tool.

Community Money Advice (CMA)

CMA can help with debt management and budgeting. Contact cma@lighthousewoking.org or 07360 677242, or come to the Thursday drop-in session at The Lighthouse.

Other advice and support

Alongside emergency food, we have drop-in sessions across all of our centres.

Citizens Advice

We have a dedicated Citizens Advice advisor who works exclusively with existing food bank clients by appointment only at The Lighthouse. If you are a food bank client and would find this helpful you can make an appointment by contacting us.

More than food

Woking Foodbank provides additional support to help people address the underlying issues behind their crisis. We have outreach sessions available across all of our centres, see our current timetable.

Get emergency food

If you need help, we can provide an emergency food parcel. We can help you find out where to get a food voucher for emergency food.

Get emergency food
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